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Frequently asked questions

Is it safe to use my credit card on your site?

Shopping at BargainBarn.co.nz is safe. The Bargain Barn.co.nz Safe Shopping Guarantee backs every credit card purchase you make at Bargain Barn.co.nz and our site is protected by SSL encryption technology

What forms of payment do you accept?

We currently accept Visa , MasterCard , paypal , after pay payments for all orders

Why have I suddenly stopped receiving the Bargain Barn e-mail newsletter?

You could have had an 'Out of the Office Auto-Reply' switched on for a period of time causing our e-mail sending servers to think our e-mail messages are being rejected, therefore changing your account status to 'bounced'. To be removed from the 'bounced' list, please e-mail us at salesinfo@Bargain Barn.co.nz or use the contact us form here to send us a message in order to look into the matter.

Why is the stock bar still showing stock when this product is already sold out?

Because of the heavy loads that the Bargain Barn site experiences, we have had to delay the update of our stock bars. Currently the stock bar is updated every 10mins this is done to reduce any additional load on our website

Why did I not see a "Buy Now" button only "Currently All Allocated"?

Bargain Barn uses a unique allocation method when you add products to your basket. Once you get a product in your basket it's guaranteed to be yours, all you have to do is checkout. Because of the large number of people browsing our website, all our stock can easily get allocated in a very short period of time. This is when the 'Currently All Allocated' button shows up. There is always a chance that someone will empty their basket or not checkout their order, this stock will become available to purchase again.

I clicked 'Buy Now' as soon as I could but I still couldn't add the deal to my basket...why?

Because of the heavy loads that Bargain Barn experiences, we have had to delay the updates of 'Buy Now' and 'Currently All Allocated' buttons. Once a product is all allocated it can take up to 2-5mins for the 'Buy Now' button to disappear. If the product comes back into stock, it could also take a few minutes for the 'Buy Now' button to re-appear.

Do you ship to addresses outside New Zealand?

Sorry, currently we only ship to New Zealand addresses.

How do I order items with Cashier's Cheque or Money Order?

At this time we do not accept Cashier's Cheques or Money Orders.